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Testimonials
Here are a few of our
testimonials, located at
AVSurvey. An updated version will be coming soon.
| 7-8-02 |
from:
205.188.199.29 |
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| I've been doing business with Rick at Alpine Audio
for over ten years. From the SME 309 tonearm to the Pass
amps Rick has always treated me fairly and
professionally. Rick has always carried great products
with a great price. The only thing better is his service
and advice. |
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| 8-29-00 |
from:
63.26.194.91 |
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Rick was a pleasure to work with. I purchased a pair
of Sound Dynamics RTS-3's from him and received a geat
price and lightning fast shipping.
Highly recommend.
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| 7-18-00 |
from:
152.163.194.187 |
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| The guy's comments below me could not be further
from the truth. I have dealt with Rick numerous times
and he goes out of his way to make SURE the deal is not
only the best price available but that deliverly and
service is FIRST CLASS. Rick is the best out there. |
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| It completely blows my mind even remembering the
horrible experience I had with Rick at Alpine Audio. I
ordered a Rega Planar 2 w/cartr from Rick by phone, at
the advice of several "satisfied customers" whom I had
come into contact with. I informed him that I would be
forthcoming with payment week following. In the iterim I
made an emergency trip to Oregon to attend the funeral
of my sister, and was unable to make arrangements for
payment "just then". I emailed him upon my return to
Florida that he could proceed with order, as payment
would be mailed out. One day, two days, three days went
by -- no response to my emails. Rick, it seems, does not
understand, nor have an ounce of compassion for anyone
whose life does not run like a well-oiled machine. Yes
Rick, there are some people left in this world that do
not have a computer "strapped on" 24/7. Some much-needed
professionalism might do wonders in boosting your
business. F- (F minus score) |
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| 3-12-00 |
from:
216.103.91.217 |
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Good prices and services.
Rick even waived the shipping when I ordered
multiple items.
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| 1-2-00 |
from:
63.24.139.79 |
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| Prompt e-mail replies. Excellent, superb price.
Bought a Meridian CD player, turns out to be damaged
during shipping, Rick immediately send a new one and
took the trouble to issue a call tag so that UPS fetch
the damaged Merdian cd player. Wonderful customer
service. Although the variety of brands is not huge but
definitely provide customer the best, great service.
Well Done Rick! |
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| 10-22-99 |
from:
207.75.177.245 |
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| I just purchased a cal CL-10 and a pair of Dynaudio
speakers from them. The service was excellent as were
the prices which was what prompted me to purchase from
them. My items arrived exactly as Ed promised per some
specific instructions from me about the shipping date.
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| 9-28-99 |
from:
138.220.195.50 |
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First time buyer at Alpine Audio, but I really like
the gentle and helpful selling approach that Rick
offers. He even lent me high-end cables to test my
speaker system. Follow up on shipping damage is prompt
(the one item shipped by UPS, others shipped by truck
are in good shape).
Highly recommended. |
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| 6-26-99 |
from:
12.77.2.107 |
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These folks are great. I bought a mid-high end pair
of speakers that Rick said had a "slight" cosmetic
blimish. When they arrived less than 48 hours later, it
took me a while to figure out which one had the blimish.
They were a great deal. I am having trouble with a
Marantz receiver and Rick has jumped right on it. I do
not have the replacement yet, but appreciate the effort.
Service after payment - that's what you are looking for.
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| 6-24-99 |
from:
199.119.33.174 |
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When my Rega Planet CD player arrived it was not
working properly. I called Alpine and they said they
would ship one out and, when I received it, to send the
malfunctioning one back.
They were extremely nice and helpful, but it took them a
couple of weeks to get the replacement player in. It was
annoying, but I never felt as though they were giving me
the runaround.
And, by the way, the Planet is great. |
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| 6-16-99 |
from:
24.1.169.115 |
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| Awesome! Everything you expect with a taste of
Southern hospitality... A+ |
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| 5-12-99 |
from:
12.77.4.187 |
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| Rick is a pleasure to deal with. He does what he
says and he has good advice. He follows up after the
deal. I will deal with him again. |
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| 5-6-99 |
from:
192.249.15.81 |
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I was fortunate enough to be within driving distance
of Rick's shop. I got the best deal possible on two high
end amplifiers. Two very worthwhile trips.
Rick always made me feel welcome in the store, and he
was very helpful. My most recent purchase was a remote
control. This time, I did not visit the store, and went
straight mail order. I got a great product with 2 day
shipping! Ordered on Wed, and was programming it Friday
night. Highly recommended.
Doug |
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| 4-15-99 |
from:
146.142.54.92 |
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| I purchased some demo Tara Labs RSC 5000. Cables
came in about 5 days. They were very pleasent to deal
with. I look forward to dealing with them againg. |
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| 4-1-99 |
from:
205.188.198.173 |
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| Rick is the man...... Try them you won't be sorry |
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| 2-27-99 |
from:
209.240.200.123 |
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| all is well as ends well, best in the business. |
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| very good, Rick is the best that i've dealt with in
along time. GOOD prices and on the money delivery. I
bought a Marantz sr-780 from him,best price on the net.
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| Read positive review of UCD-100 CD player in S'phile.
Emailed Ultech for dealer list. Nobody in my town
(Washington), but Alpine on the list. I called Rick and
discussed the product; we worked out a way for me to
audition it risking only shipping expenses. I got it in
2 days. I listened, I liked, so I'm keeping it. Top
recommend for Alpine and the CD player. |
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Excellent service! I received a prompt response to
my e-mail inquiry. I ordered a NAD 512 CD player
(demo). The price was great, and the unit arrived in
excellent condition. Delivery was prompt. When he
shipped the order, Rick couldn't find the original
remote control for the 512, so he sent another one
instead. A few days later, the correct remote arrived
as promised--no additional charge. I highly recommend
Alpine for mail orders. Too bad they do not carry a
wider line of products...
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Excellent price and delivered as promised.
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More located at
AVSurvey
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